Shipping Information
We use Flat Rate Priority USPS mail (3-5 Day delivery time) as our shipping methods. We only ship within the United States.
Important:
All items will ship within 10 business days of purchase and you will be provided with a tracking number so you can follow delivery progress.
Shipping Cost Estimates
Flat Rate Priority Mail $10
*Rates are subject to USPS zone pricing and may vary according to USPS policies.
*All our rates are subject to carrier imposed fluctuations.
Shipping times are estimates and can be delayed as per USPS notice.
IMPORTANT INFORMATION
- We are unable to offer refunds for any carrier delays
- We are unable to refund/reship packages that are still in transit; this includes packages that the USPS has denoted “In Transit, Arriving Late”.
- It is the responsibility of the buyer to ensure that the shipping address provided at checkout is correct. We cannot forward packages to a different address.
- We are unable to refund or reship orders where the tracking shows delivered. Should this happen, please submit a missing mail request at https://missingmail.usps.com/ for assistance in locating your package.
Because we begin processing orders immediately upon receipt, we are unable to accommodate requests for address changes or order changes/cancellations.
Please ensure that all information entered is correct, at the time your order is placed.
We are unable to reship orders that are returned as undeliverable. If you would like us to reship your order, please place a new order and be sure to double check the shipping address provided.
If you ordered Just Lolo or Cherish, please know that they are heat sensitive. Once your order is shipped, you will get an email with the tracking information. Check to see when it will be delivered, and be sure to check your mailbox so that it’s not in the heat for a long period of time. We cannot be responsible for product that melts. We do everything we can to make sure it’s delivered in good condition!